Promotion & Rewards
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Please create your new account, sign in, and add any product to your cart. Your welcome gift will show up in your cart.
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Please be advised that we only give points when customers leave reviews via review request emails we sent out after a couple of weeks they receive their orders.
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It takes about 10 minutes for you to receive the coupon email. If you haven’t still got it after 10 minutes, please check your spam inbox.
Also, the 15% off coupon is given only once to an account.
If you already submitted your email address before, the code will not be sent out. If it’s your first time and you still haven’t received the email after 10 minutes, please email us at help_us@ohora.com.
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First, please check if this is a 3+1 event product. The 3+1 event products have "B3G1" label at the top of the product image. The discount won't appear while the items are in the cart; you can confirm the discount after selecting the checkout button.
If you have added your item long ago, the promotion might not work on some devices. In this case, you can remove all items in your cart and proceed with re-adding them to your cart.
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First, please check if this is a 3+1 event product. The 3+1 event products have "B3G1" label at the top of the product image.The discount won't appear while the items are in the cart; you can confirm the discount after selecting the checkout button.
If you have added your item long ago, the promotion might not work on some devices. In this case, you can remove all items in your cart and proceed with re-adding them to your cart.
Products
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Ohora nails are categorized as "solid" or "transparent."
- Solid: Non-transparent product
- Transparent: Transparent product
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Each ohora kit contains 30 nail strips in 15 different sizes.
To identify the correct size nail strip, line your nail against the strip sheet. Then, compare which size best matches the width of your cuticle and nail bed.
Don’t worry if your natural nail and the closest-sized strip aren’t an exact match - you can stretch the semi-cured gel to configure to your nail. If in doubt, pick a strip slightly smaller than your natural nail and stretch to make it larger.
* Before applying a nail strip, be sure to wipe away oil and moisture on your nail with a prep pad. This will allow the strip to adhere better to your nail.
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Some ohora kits contain nail strips with rhinestones, pearls, and other nail gems. These kits will include a sheet of clear protective nail strips.
Protective nail strips serve as a shield against air bubbles, oils, and damage from any gems.
How to Use Protective Nail Strips:
1. Remove moisture and oil from your nail with a prep pad.
2. Select the correct size protective strip and attach to your nail.
3. Attach the decal strip carefully on top of the protective strip and smooth down firmly.
4. Cure the nail underneath a UV LED gel lamp 1 - 3 times.
* To secure larger gems, cure an additional 1 - 2 times at various angles around the nail. This will ensure that all parts of the gem are sealed into place.
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Yes! you can use a base coat or top coat together with your nail strips. However, because Ohora nail strips are a gel-based substance, please use gel or gel-compatible base and top coats.
Base Coat:
ohora nail strips are more adhesive to and safely removed from clean, bare nails. On that note, we recommend that you refrain from using a base coat underneath your nail strips.
Top Coat:
ohora nail strips come pre-treated with a gel top coat. However, if you’d like to extend the length of your manicure or pedicure, you can apply a gel top coat along the edges of your nail strips.
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Yes! you must cure your ohora nail strips with a UV LED lamp to complete your manicure or pedicure. Any UV LED lamp with a power rating of 6W can be used to cure your nail strips.
ohora nail strips come out of the package semi-cured, meaning that the liquid gel in your strips has only been 60% pre-hardened. Because they aren’t completely cured, you can easily stretch and configure your strips to the shape of your nail. However, this also means that will smudge or shift around if left uncured.
We recommend that you cure your nail strips under a UV LED lamp 1 - 2 times for the liquid gel to harden completely. This will seal the strips in place to your nail.
* ohora nail strips are sensitive to light. Avoid using your UV LED lamp near any unused nail strips.
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ohora gel nail products went through various safety inspections and our products are HEMA-free.
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ohora is made in South Korea.
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Yes! you can use a base coat or top coat together with your nail strips.
However, because ohora nail strips are a gel-based substance, please use gel or gel-compatible base and top coats.
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The ohora Gel Lamp is a portable USB UV LED nail lamp you can use to quickly and safely cure your nail strips.
The lamp isn’t rechargeable, and must be plugged into a USB outlet during use.
The lamp features two time settings - 45 seconds and 60 seconds. 45 seconds is the standard curing time, while 60 seconds is better for thicker designs or those with nail gems. You can adjust the time using the button on the lamp’s main body.
* Press button once to turn on light for 45 seconds. ※ Hold button for 2 seconds to turn on light for 60 seconds.
The lamp will turn off automatically after each curing time.
After curing your nail strips once, inspect them to see if they need to be cured again. We recommend that you cure your nail strips 1 - 3 times for the liquid gel to harden completely.
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ohora is cruelty-free & vegan - as ohora products have not been tested on animals and do not contain any animal products or animal-derived ingredients.
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It has acetone in it.
However, ohora Pro Easy Peel Remover is a hypoallergenic remover containing propylene carbonate, an EWG () grade 1 ingredient that helps to minimize irritation as compared to the regular acetone.
In addition to that, it also contains ingredients that good for hands, toenails, and skin health.
Please also note that when you use ohora Semi-Cure Gel to remove using our remover, it can be removed gently and minimize the damage to your nails.
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ohora Pro Loose Skin Remover contains keratin, collagen, and 8-fold hyaluronic acid to provide nutrition and moisture to the hands, toenails, cuticles, and to soften the old dead skin cells without damaging the nails.
You may think that the remover liquid and loose skin are mixed, and the remover solution looks like loose skin, which you may think will cause the nail strips to be excessively removed, but as I mentioned earlier, it only softens old dead skin cells, so do not to worry, it is okay for you to use the loose skin while you have your ohora semi-cure nails on you Hence, for ohora Pro Loose Skin Remover, it is advisable to follow the frequency of the usage properly and make sure to wash your hands under running water after you use it for the hygienic purposes.
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Yes! you may use both the nutritional supplement and the base with ohora Semi-Cure Gel.
However, in the case of base gel, there is a possibility that the base gel may be torn together with the nail surface during the removal process and may cause nail damage. Hence, the most important thing before attaching the semi-cure gel is to remove the oil and moisture from the nails with a prep pad to improve its durability, and it is also recommended to attach the semi-cure gel on bare nails as much as possible prior to attaching the ohora semi-cure gel nails.
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In order to safely provide the product, ohora is enclosing the components inside the semi-cure gel case.
Every ohora semi-cured gel nail box includes: 30 Nail strips (16 basics & 14 accents) in 15 different sizes, 2 Prep Pads, 1 Nail File, and 1 Wooden Stick.
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ohora nail strips come pre-treated with a gel top coat.
However, if you'd like to extend the length of your manicure or pedicure, you can apply a gel top coat along the edges of your nail strips.
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ohora's semi-cure gel is a safe product that has been tested for safety and can be used without any problem.
However, we do not recommend infants or children wear this as they may bite their nails. Please refer to the Doctor's advice before using them.
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ohora Semi-Cure Gel is not a product with a separate expiration date due to the nature of the product. After using the product, you may continue using it if you keep it in a semi-cure gel case.
Storage Precautions Tips:
1. Avoid direct sunlight and store in a shaded place. The semi-cure gel may harden when exposed to sunlight (ultraviolet rays, UV).
2. Store the semi-cure gel at room temperature (20-30 degrees). The semi-cure gel may temporarily harden when the temperature is lowered, but if the temperature is warmed, it can be used again softly.
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Though there’s no harmful ingredient in our product, the product includes acrylate.
If you’re allergic to it, we’d advise you against using that product.
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ohora nail strips are sensitive to changes in light and temperature. Your nail strips will harden if exposed to temperatures below room temperature (68 – 72°F) or bright light (sunlight or UV LED lamps).
To keep them in usable condition, please store any unused or leftover nail strips in a cool, dark place.
If your nail strips have hardened due to light exposure, they cannot be returned to their original form.
If your nail strips that have hardened after being exposed to colder temperatures will become soft again when returned to room temperature. You can also rewarm your hardened nail strips by holding them between your hands for 10 minutes.
* Change up your look by mixing and matching your unused or leftover nail strips.
* Maintain your look by replacing worn nail strips with new ones.
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Each ohora kit comes with a wooden cuticle stick. Soak this stick in your preferred nail polish remover and push to remove your nail strips.
1. Dip enclosed wooden stick into nail polish remover.
2. Push stick gently against the edge of your nail strip. Nudge strip in the direction of your cuticle to minimize damage to your nail.
3. Keep pushing until entire nail strip peels up and detaches from your nail.
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ohora.com is ohora’s official US website, while other websites are retailers or resellers of ohora.
As ohora.com is the brand's official website, customers will receive various benefits that include:
- Fast shipping directly from the US warehouses
- Free shipping with purchase of $50 or more on ohora.com
- Free lamp with your first purchase on ohora.com
- Largest ohora product selection with new arrivals
- Membership program with special treats
- Exciting events throughout the year
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Due to the worldwide shipping delays caused by the pandemic, we need products to be shipped from Korea to our US warehouses.
Currently, we are only able to offer a limited number of stocks per item.
We are doing our best to make this process faster.
Shipping & Returns
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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, simply visit the online return center (https://ohora.returnscenter.com/) and follow the instruction on the page.
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For return labels, a $6.99 fee will be applied, and the refund will be processed excluding the return fee after the returned product is received.
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Yes! all products are shipped directly from our warehouses in the US.
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Orders are typically shipped within 5 business days from the order date.
Please note that there might be a delay of 1-2 days in shipping depending on the order volume.
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Delivery typically takes up to 7 business days.
The exact estimated arrival date may vary depending on the order volume and DHL's processing speed.
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[US Shipping]
- Free shipping on orders over $50, excluding taxes.
- For orders under $50, shipping is $7.99.
[Canada Shipping]
- Shipping costs for orders within Canada are based on weight.
- You can check the shipping cost during the checkout process.
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We ship to Canada outside of the US. For other countries, please note that you can purchase from Amazon.
These are the countries where you can purchase ohora in Amazon: Australia, Mexico, Japan, Sweden, United States, Canada, United Kingdom, Italy, France, Spain, Poland, Netherlands, and Germany.
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Yes, we do ship to all US territories including Alaska, Hawaii, and Puerto Rico.
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We are currently shipping to the U.S., Canada.
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Once your order has been shipped, you will receive a DHL tracking number via email, which you can use to track the status of your shipment.
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Shipping Time
- Orders are typically shipped within 5 business days from the order date.
- Please note that there might be a delay of 1-2 days in shipping depending on the order volume.
Tracking Your Order
- Once your order has been shipped, you will receive a tracking number via email, which you can use to track the status of your shipment.
Delivery Time
- Delivery typically takes up to 15 business days.
- The exact estimated arrival date may vary depending on the order volume and the courier’s processing speed.
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If you cannot find the package that has been marked as delivered, please check your mailbox or parcel locker again to see if it is there.
If you still cannot find it, you should contact the shipping carrier (DHL) to inquire about the exact location of the package.
DHL Contact Information
- Business Hours: Monday – Friday, 8 am - 6 pm (Summer UTC +1 and Winter UTC)
- Phone: + 49 228 9295 9595
- Website: https://www.dhl.com/us-en/home/ecommerce/business-help-center/contact-dhl-ecommerce-sales-and-business-support.html
If you have already contacted DHL directly to address the shipping issue and are still having difficulty finding your package, please do not hesitate to contact us..
Order
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A confirmation email will be sent immediately to the email address you provided when the order is completed.
If you cannot find the email, please check your spam folder as it may have been automatically classified as spam and sent to your junk folder.
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You can only apply one discount coupon code per order.
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[Unfulfilled]
Orders can only be canceled before they are packed and shipped from the warehouse.
Please provide us with your exact order number and contact us as soon as possible. We will then check the real-time order processing stage and do our best to assist you as quickly as possible.*Please note that we will do our best to assist you, but due to the real-time order processing stage, we cannot guarantee the cancellation of your order even if you send an email.
[Fulfilled]
Unfortunately, orders that have already been fulfilled cannot be canceled.
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Regardless of the order fulfillment status, the billing address cannot be modified by the seller, unlike the shipping address. Please be assured that invoices are not sent to this address.
However, if the billing address is sensitive, we recommend contacting us as soon as possible to cancel the order before it is processed or fulfilled by our warehouse, and then placing a new order with the correct billing address.
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[Unfulfilled]
We can only help you modify the shipping address before the order is packed and shipped from the warehouse.Please provide the exact order number and the new shipping address as soon as possible. We will then check the real-time order processing stage and do our best to assist you as quickly as possible.
*Please note that we will do our best to assist you, but due to the real-time order processing stage, we cannot guarantee the change of the shipping address even if you send an email. Therefore, please carefully check and confirm your shipping information during checkout.
[Fulfilled]
Unfortunately, we cannot modify the address once the order has been fulfilled.
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After an order is placed, applying discounts, modifying options, or changing items is not possible. In such cases, we recommend canceling the current order and placing a new one.
If you wish to cancel your previous order, please contact us as soon as possible so we can assist you with canceling before it is packaged at the warehouse.
*Terms and conditions apply depending on the order processing status.
Customer Service
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If you have any questions or concerns, please contact our Customer Service Center.
You can reach us by e-mail (help_us@ohora.com)
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Our customer support via help_us@ohora.com assists with any order-related concerns. As the team caters to different inquiries, they reply based on the order of receipt of the email between 9 am-6 pm on weekdays (Korea time).
As for emails received over the weekend, they reply on Monday (Korea time).
Rest assured, the team will send you a response in a few days' time.
We appreciate your patience.
About ohora
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Introduced in Korea, ohora is a semi-cured gel nail brand with various beautiful designs that create the best experience of at-home gel nail art.
With many years of hard work, ohora has created a new nail art culture through the innovative semi-cured gel nail, a state-of-the-art nail technology. ohora constantly researches and experiments to find ways to bring salon-quality gel nails to your home.
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Semi-cured gel nails are flexible and wearable for all nail shapes.
Made of 60% cured authentic liquid gel, it will completely harden like salon-quality gel nails upon curing the remaining 40% with a UV lamp.
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ohora’s semi-cured gel nails are designed to be stretched to fit all nail sizes.
Each set contains 30 pieces in 15 different sizes.
ohora is cruelty-free & vegan - as ohora products have not been tested on animals and do not contain any animal products or animal-derived ingredients.
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Yes! 'ohora.com' is ohora's US official website.
